OraFAQ Forum: General » General Oracle Support Que

Home » Other » General » General Oracle Support Que

Show: Today's Messages :: Polls :: Message Navigator
E-mail to friend

General Oracle Support Que [message #390468]

Fri, 06 March 2009 08:24

ibmaixx
Messages: 2
Registered: March 2009

Junior Member

Does Oracle offers various level of support..For example

For My Production Server I can get Gold Support (or Level 1 support or whatever name it may be ) for 24/7 support?

For my non production servers (i.e. Test/Dev Servers) I can get lower level support (Silver/Bronze Support or Level 2/3... support or whatever name it may be for 9/5 support? )

Thanks,

Report message to a moderator

Re: General Oracle Support Que [message #390470 is a reply to message #390468]

Fri, 06 March 2009 08:30

Michel Cadot
Messages: 68641
Registered: March 2007
Location: Nanterre, France, http://...

Senior Member
Account Moderator

You can have several contracts (CSI).
You should ask your Oracle contact for more details.

Regards
Michel

Report message to a moderator

Re: General Oracle Support Que [message #390471 is a reply to message #390470]

Fri, 06 March 2009 08:36

ibmaixx
Messages: 2
Registered: March 2009

Junior Member

Thanks for your reply.

I already emailed my Oracle support person about the same. I am waiting for his reply.

Report message to a moderator

Previous Topic:	Data Archving Tool By Oracle
Next Topic:	oracle case sensitive

Goto Forum:

-=] Back to Top [=-

[ Syndicate this forum (XML) ] [

]

Current Time: Wed Apr 17 23:30:41 CDT 2024