Home » Applications » Oracle Fusion Apps & E-Business Suite » JTF_NOTES_B API and CS_INCIDENTS_ALL_B table (oracle application 11.5.10.2 version)
JTF_NOTES_B API and CS_INCIDENTS_ALL_B table [message #550966] Fri, 13 April 2012 23:24
dolly24
Messages: 1
Registered: April 2012
Junior Member
Hi,

We have third party softwares from where the Log and Notes get updated in workbench tab of Oracle Service request form. We have a issue where certain fields don't get updated in the CS_INCIDENTS_ALL_B table after the note is added through JTF_NOTES_B API.

Third party vendors use the Jtf_Notes_Pub.Create_Note package to create and add a note to oracle service request.I looked into the JTF_NOTES_PUB package but couldn't find the code from where the SR gets updated. Is there any other mechanism or code to import the notes in Service Request form?

Any comments/suggestions are welcome. If you can provide me any documents or metalink note id that would be helpful.

thanks
Previous Topic: Getting ORA-01841: (full) year must be between -4713 and +9999 in hierarchichal query
Next Topic: Table Name ?
Goto Forum:
  


Current Time: Thu Mar 28 05:44:38 CDT 2024